Microsoft to cut 1,000 jobs, mostly in sales, customer services: report

San Francisco: Microsoft has reportedly reduced its workforce by 1,000 in the past week, mostly in sales and customer service teams.

According to an Insider report, citing sources, the new layoffs are on top of the 10,000 jobs the tech giant planned to eliminate earlier this year.

However, the report states that it is a regular process for Microsoft to make changes at the start of the new financial year, which began on July 1.

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Microsoft has reportedly shut down its “Digital Sales and Success” group, its sales and customer service team.

According to the report, “the company also eliminated the role of customer solutions manager, moving some employees, but not many, into another role called customer success account management.”

Job cuts also affected engineering project managers and employees in the marketing department.

Last week, reports emerged that Microsoft has laid off 276 employees, mostly from customer service, support and sales teams, in a fresh round of job cuts.

“Organizational and workforce adjustments are a necessary and routine part of managing our business,” a Microsoft spokesperson said in a statement.

“We will continue to prioritize and invest in strategic growth areas for our future and in support of our customers and partners,” the spokesperson said.

The job cuts were revealed by several posts on LinkedIn, the leading professional networking platform, targeting customer support and sales jobs in Teams.

In May, Microsoft cut 158 ​​jobs in Washington state that were not part of the previously announced 10,000 jobs.

According to reports, more than 2,700 Seattle-area employees were affected by the layoffs announced earlier this year.

The tech giant had over 220,000 employees (as reported earlier this year).