Truecaller Launches AI-Powered Assistant in India for Call Screening: How It Works News18

Truecaller is finally bringing Assistant to India. (Image: Truecaller)

Truecaller has launched its AI-powered assistant in India, which helps users screen calls and avoid answering them. This is how it works.

Many smartphone users, whether they have Android or iOS devices, rely on the Truecaller app for spam detection services. Now, it appears that the app is doubling down on its commitment to make life simpler by introducing Truecaller Assistant in India. The service was launched last September in Australia and the US and is finally coming to India.

When you don’t want to answer a call, or when you want to avoid talking to a marketer or spammer, Truecaller Assistant answers calls on your behalf. Truecaller said that while the caller ID helps in identifying incoming calls, the assistant takes it a step further by not only answering calls but also interacting with the callers.

As anticipated, the Truecaller assistant uses the company’s AI-powered algorithms to enable call screening, but the service is currently only available for Android users.

Truecaller Assistant: How it works

If you have Truecaller Assistant enabled, you can click on ‘Assistant’ to screen when you receive a call. However, if you are unable or unwilling to answer the call, the Assistant will answer it after a few rings.

Truecaller claims that when a call is routed to Assistant, it first greets the caller and then uses its speech-to-text technology to identify the caller’s identity and the reason for their call. Real-time details of what the caller is saying will be displayed on your device’s screen – allowing you to decide whether to answer the call or not.

Truecaller Assistant also offers 5 voices, real-time speech-to-text transcription, support for multiple languages, call recording, and custom call greetings for unknown numbers.