Amazon cloud services restored after outage affects thousands of users

Last Update: June 14, 2023, 06:55 AM IST

United States of America, USA)

3D printed clouds and figurines are seen in front of the AWS (Amazon Web Services) cloud service logo in this illustration taken on February 8, 2022.  (Reuters file)

3D printed clouds and figurines are seen in front of the AWS (Amazon Web Services) cloud service logo in this illustration taken on February 8, 2022. (Reuters file)

Amazon said, “The issue has been resolved and all AWS services are operating normally”

Amazon.com said cloud services offered by its unit, Amazon Web Services (AWS), were restored on Tuesday after a major disruption affected websites including the New York Metropolitan Transportation Authority and the Boston Globe.

Several hours after Downdetector.com reported the outage, Amazon said, “The issue has been resolved and all AWS services are operating normally.”

Tuesday’s impact extends to businesses from transportation to financial services, underscoring the adoption of Amazon’s smaller Lambda service and many of its cloud offerings as important for companies in the Internet age.

According to research from cloud company Datadog last year, more than half of organizations operating in the cloud use Lambda or rival services, known as “serverless” technologies.

Outage reports on Downdetector dropped to less than 700 after crossing 12,000 for the day.

The disruption appeared small in timing and breadth in comparison to the data-hosting service the company launched in 2017, known as Amazon S3, which represented the bread and butter of its cloud business.

Reuters witnesses observed that the outage described a disruption in the operation of AWS’s own web page, which at one point failed to load.

“We quickly narrowed down the root cause to being an issue with the subsystem responsible for capacity management for AWS Lambda, which caused errors for customers both directly and indirectly through their use of other AWS services,” Amazon said. Said.

AWS Lambda is a service that lets customers run computer programs without having to manage any underlying servers.

The outage also affected the US securities regulator’s EDGAR system, services for Southwest Airlines, The Verge and AP for Students.

Twitter users expressed their frustration with the outage, with one user saying “I don’t know, Alexa won’t tell me because #AWS and its services are down!”

Delta Air Lines also said its website was experiencing problems, but did not say whether it was related to the AWS outage. The company did not immediately respond to a request for comment.

United Airlines stated that “we are out of effect.”

According to Downdetector, other Amazon services like Amazon Music and Alexa were also affected.

Amazon’s last major outage was in December 2021, when disruption to its cloud services temporarily shut down streaming platforms Netflix and Disney+, Robinhood and Amazon’s e-commerce website ahead of Christmas.

Amazon shares were largely flat in after-market trading on Tuesday.

(This story has not been edited by News18 staff and is published from a syndicated news agency feed – reuters,