Canon: Canon launches live office in Mumbai to improve user experience – Times of India

Canon India launched a new live office The company claims that this will improve the customer experience. The latest development comes as part of Canon’s 2023 growth strategy in the ‘Transformation’ domain. This unique office infrastructure will integrate technology and experiences. Office will also get the entire ecosystem of the company on a single platform. This would include all of its key stakeholders – including employees, partners or customers. Canon considers India as one of the most important markets in Asia. The company plans to replicate this concept for its head office and regional branch offices spread across the country.
The Live Office initiative will join Canon’s other experiential formats such as Image Square, Pixma Zone, and more. BIS Lounge and NVS Experience Centre. In addition to providing a superior experience, Canon will use this platform to showcase its technological innovation and its entire imaging portfolio. In this office, the company will showcase its entire ecosystem which includes cameras, printers, surveillance cameras, copiers, multi-functional equipment and more, under one platform.
Canon Live Office: Key Areas
Canon’s live office in Mumbai consists of three zones:
ICB Zone: This is Canon India’s experiential imaging zone for customers and business partners in the newly launched Live Office. The zone showcases the latest imaging innovations from Canon.
Printing Area: This experiential zone is also available to both customers and business partners. It showcases key products from Canon’s B2B and B2C printing portfolio.
Monitoring Area: The experiential surveillance zone at Canon India’s new live office is designed to educate customers and business partners on the company’s latest surveillance cameras and video analytics capabilities.

Canon performance in India
The company claims that it has seen a successful growth trajectory with year-on-year growth. Canon also claims that the market is showing “extreme agility post-pandemic” as it has forged new avenues and created new customer segments.
Canon India also promises to enhance organization workflow as well as its product portfolio to complement the rapid growth plans. Along with offering experiences, Canon India also promises to deliver products and solutions that meet the evolving needs of its customers.