Digital transformation equally important for government departments, says IT secretary

IT and Industries Secretary Jayesh Ranjan was addressing the CII IT Conclave in Hyderabad on Friday.

IT and Industries Secretary Jayesh Ranjan was addressing the CII IT Conclave in Hyderabad on Friday. , Photo Credit: Special Arrangement

IT and Industries Secretary Jayesh Ranjan on July 7 tried to emphasize that with technology emerging as a game changer, digital transformation has become as important for government departments as for private sector enterprises big or small. for institutions.

In Telangana “Today there are many government departments which have gone digital like never before. There are some where the level of digitization or automation is almost 100%,” he said while addressing the IT Conclave-2023 organized by CII Telangana here on July 7.

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Digital transformation is the next Y2K moment for India’s tech sector, and Telangana is set to take the lead as the state’s technology ecosystem is very well matured. Hyderabad is best positioned to take advantage of this, he said at the conference on ‘Innovation Unleashed: Shaping the Future of Digital Transformation’.

Mee Seva 2.0 is one of the various initiatives under consideration of the state government to ease the process for people who access multiple services with a single sign-in and profiling. “We will use artificial intelligence to predict what someone needs, deliver it to them and be proactive… Deploy AI-based chatbots to keep them updated about new services coming up,” he added. “

Digital transformation is also translating into large-scale procurement by the government, he said, adding that whether in the private or public sector, technology is becoming a real power multiplier and game changer. This has also made technology solutions cost-effective.

CII Telangana President C. Sekhar Reddy highlighted the IT potential of Telangana and how the growth rate of IT exports from the state is increasing rapidly. The program was addressed by several leaders of the IT industry.