National Highways Authority of India (NHAI) has started a new — One Vehicle, One FASTag — initiative to make the entire toll collection process simpler and more efficient. The initiative from NHAI aims at preventing people from using the same FASTag for different vehicles or using multiple FASTags for the same vehicle.
To ensure this comes to effect, NHAI has announced that the FASTags that don’t have complete KYC done will be blocked after January 31, as per the Reserve Bank of India’s guidelines.
Now, if you are not sure whether your FASTag has KYC, then you need to check it before it gets banned or blacklisted by the issuing authority. Moreover, the entire process will ensure that the older FASTags linked to the same person for the same vehicle gets banned and the latest one remains active.
To make things easier for you, we’ve put together a detailed guide on how to check KYC status for your FASTag and also get it done online in case it’s incomplete.
How to check FASTag KYC status
To ensure this comes to effect, NHAI has announced that the FASTags that don’t have complete KYC done will be blocked after January 31, as per the Reserve Bank of India’s guidelines.
Now, if you are not sure whether your FASTag has KYC, then you need to check it before it gets banned or blacklisted by the issuing authority. Moreover, the entire process will ensure that the older FASTags linked to the same person for the same vehicle gets banned and the latest one remains active.
To make things easier for you, we’ve put together a detailed guide on how to check KYC status for your FASTag and also get it done online in case it’s incomplete.
How to check FASTag KYC status
- Visit the dedicated customer web portal at https://fastag.ihmcl.com.
- Log in using your registered mobile number and password or go through OTP-based validation.
- Once logged in, navigate to the Dashboard Menu. On the left side of the Dashboard, select the “My Profile” option.
- The “My Profile” page will be displayed, showing your KYC status and all the profile details submitted during the Registration process.
If your KYC is pending and hasn’t been done yet, follow the next steps to get it done.
- In the “My Profile” page, locate the ‘KYC’ sub-section next to the ‘Profile’ sub-section.
- Click on the ‘KYC’ sub-section, where you will be prompted to choose your “Customer Type.”
- Fill in the mandatory fields by submitting the required ID Proof and Address Proof documents. Additionally, upload your passport-size photo and address details as per the Address Proof.
- Before submitting these details, ensure that you tick the declaration: “I/We confirm the attached documents are authentic documents. I/We have the originals with us.”
- Proceed with the KYC verification process by submitting the required information.
By following these steps, you can easily check and update your KYC status for your FASTag through the IHMCL customer portal.
Documents required for KYC
- Registration Certificate (RC) of the vehicle.
- Passport size photograph of the vehicle owner.
- KYC documents as per the category of the vehicle owner: