A Twitter user recently pointed out how a feature called Enhanced Intelligent Services on Realme phones collects user data without their knowledge. After facing protests, the smartphone company has now disabled the feature. Realme has rolled out a new software update for the Realme 11 Pro and Realme 11 Pro+ that automatically disables the service.
The update changelog mentions, “Enhanced Intelligent Services is off by default, users can choose to enable or disable.” Area Also changed the description of the service which no longer mentions the collection of app usage statistics, calendar events and unread messages and missed calls statistics.
while this feature has been disabled realme 11 pro And currently the Realme 11 Pro+. It remains to be seen if and when the update will be rolled out to other Realme phones.
As mentioned above, the issue came to light when a user tweeted, “Realme’s smartphones have a feature (Enhanced Intelligent Services) that captures user’s data (call logs, SMS and location information) and it is “on” by default.
When you go to Settings -> Additional Settings -> System Services -> Enhanced Intelligent Services you can see it’s just “On” as a default feature. Indian users are kept in the dark about their data being shared without their consent. It’s basically forced consent, because it’s on by default.
Is this data being sent to China?”
The tweet immediately caught the eye of IT Minister Rajeev Chandrashek and he said he would look into the matter. The demon replied to Bagree’s tweet, “Will it be tested and probed.”
Realme later responded and released an official statement, saying, “We place great emphasis on user privacy protection, the advanced intelligent services feature can be manually turned on or off depending on the needs of the consumers.” Is. The company complies with local laws and regulations.”
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UPDATE: June 22, 2023, 11:43 AM IST