Verizon reportedly notifying customer service employees about upcoming layoffs – Times of India

Recently, telecom operator VODAFONE Announced its plan to cut 11,000 jobs over the next three years. Now another telecom company has joined this list. US Telecom Service Provider Verizon is reportedly planning to lay off employees from its customer service division.
According to a report in The Verge, Verizon has informed the employees of the customer service division about the upcoming reorganization. The report also states that the company had held a meeting with 6,000 employees in which it talked about its plans to lay off employees. However, it is likely that more employees will be affected by the company’s decision. The report also suggests that the roles affected by this include customer experience, loyalty and technical status.
probable cause job cuts
The report claims that the warning came after Verizon posted Q1 ’23 earnings that fell short of estimates. Besides this, the telecom operator saw a decline in its subscriber base. The company lost 127,000 postpaid customers during the quarter. “Those involved in today’s call were told that they will be able to accept a severance offer (two weeks per year of tenure) or, in select cases, for roles to “transition to the next phase of their career journey” Apply. Report.
As per reports, the company has set a deadline of June 7 for the employees to decide on their choice. It’s important to note that applying for the new positions does not guarantee employment, and for those who do not choose to separate, Verizon will have until June 23 to notify them about their future with the company.
The Verge has reached out to Verizon for more information regarding the matter. if there is a possibility lay off If it does, it would follow a trend of significant workforce cuts in the technology industry by major companies such as metaDisney, Lyft, and others are implementing similar reductions.