Apple has reportedly claimed that the issue is not a hardware related issue, but is being caused by an iOS bug. The company is expected to provide more details about the issue and may also release a software update to fix the bug. However, the report does not mention whether the horizontal lines on display issue is specific to iPhone users in any particular region. In such a scenario, Apple may only roll out the fix for the specific affected area(s).
How this issue is affecting users
iPhone 14 Pro and Pro Max users have complained that horizontal lines appearing on their screens randomly appear during startup and disappear after a few seconds. Several users also reported that these lines appear even when the iPhone is awake. while others mentioned taking their smartphones apple store to fix the problem. Some users also indicated that this issue is related to the latest iOS 16.2 update and the issue may extend to previous iOS builds.
According to the report, the issue of horizontal lines is not very prevalent, yet it continues to cause concern for many users. Some users have suggested solutions for others to temporarily fix the problem on Reddit. Many users reported that turning off AOD resolves the issue for them while others suggest that iPhone users manually power off the handset and reset it. However, a bug-fixing update from Apple appears to be the final solution to this problem.
How has Apple responded to this issue
The report also claims that an Apple support representative on Reddit mentioned that the company is aware of the problem and it is expected to be resolved soon with an upcoming update. Apple’s Reddit statement also said that the issue is being caused by drivers and is not related to any hardware.
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Apple iPhone 14 Plus: Unboxing